A Message From Sharon Harrison, Founder.
My dear colleagues and friends,
I’m reaching out to you today to share some exciting news about Nations Home Warranty. On November 1, 2019 we were acquired by HomeServe USA, one of the largest home warranty providers in North America.
When I started Nations some 25 years ago, I was certain that if I took care of my customers, my employees and my contractor partners, we would be successful together. I’m proud that we delivered on that promise, and that is why HomeServe found us so attractive. HomeServe shares these very same commitments and has been equally successful, albeit on grander scale.
HomeServe USA is a national company with over 4 million customers across the 48 states and Canada. Their commitment to customers, employees and contractors has earned them an A+ BBB rating, a “Great Places to Work” distinction and a reputation as a partner of choice among their 1,700 contractor partners across the country. What’s exciting about HomeServe’s investment in Nations is its plan to scale the business to be even larger than it is today, with an expanded footprint and larger sales team across the Dallas metroplex and Texas.
I’m sure you’re wondering, “What does this mean for me?” The answer is nothing for now. Everything will remain “business as usual” for the near future as we develop our integration plans.
Rick and I will be staying on until April 30th to facilitate an orderly integration. The Nations team you’re used to dealing with will stay on as HomeServe assesses roles and responsibilities in the new, integrated organization.
As you can imagine, it is with mixed emotions as Rick and I prepare for a new phase of our lives. On the one hand I am thrilled about the growth opportunity that HomeServe brings to Nations while I also expect to miss the day to day energy of running our business with great partners like you.
In the coming weeks I will introduce you to the HomeServe folks who I think you will find transparent, collaborative and innovative.
In closing, my heartfelt thanks to you for your support and partnership over the years as a key part to making Nations Home Warranty a great company that we built together, as family.