Consumer Information (22 TAC 531.18)
SB 699 gave TREC the authority to prescribe a consumer notice for information about complaints and the recovery trust account and to establish methods by which consumers and service providers are provided that notice. A new form was developed by a TREC-appointed broker working group. TREC adopted this new form and amended the rule regarding delivery of the notice, effective February 1, 2016.
TREC Rule 531.18
531.18 Consumer Information
The Commission adopts by reference Consumer Protection Notice TREC No. CN 1-2. This document is published by and available from the Texas Real Estate Commission, P.O. Box 12188, Austin, Texas 78711-2188, Form is displayed below.
Each active real estate broker shall provide the notice adopted under subsection (a) by
(1) displaying it in a readily noticeable location in each place of business the broker maintains; and
(2) providing a link to it labeled ” Texas Real Estate Commission Consumer Protection Notice“, in at least a 10 point font, in a readily noticeable place on the homepage of the business website of the broker and sponsored sales agents.