ABS (American Building Services) were dispatched to our home, for warranty service on our air conditioner. Ruben arrived on time and was quickly able to diagnose the issue. Unfortunately, it led to replacing our older AC. Ruben explained how the warranty would be paid, what was covered and what we were looking at out of pocket. We agreed to the repair the next day.
The following day, ABS showed up on time (actually 15 minutes early, waiting outside for the scheduled time) and Alex & Rudy quickly went to work. Both guys were courteous and respectful of our home, our pets and us. I work from home and they were as quiet as they could be, which was very much appreciated.
The techs worked all day, without a break and had our new unit installed as promised. Alex reviewed the new system with me, and I was frankly blown away by the installation. It’s clear these guys have a passion for what they do, and take great pride in their work. Alex spent time to explain each part of the install, what he did and why, and made sure I was 100% satisfied before they left. They cleaned (the attic) as they went, and left our house cleaner then when they arrived. They went above and beyond in my opinion, compared with other non-related service companies we’ve dealt with the last couple of years.
I can’t recommend them high enough, and if we’re ever in need of AC / Heater service again, we will not hesitate to call ABS.